We developed and released the following new features for you:
Add message field to Drawing Approval Request (DAR) template
Forward message as process (SmartFlow)
In case that processes via SmartFlows are enabled in your project, all incoming messages can now be forwarded also as a process (SmartFlow).
Example of a user task
I receive internal requests and drawing deliveries from colleagues or subcontractors via email or message and I want to start an official approval request via SmartFlow directly out of the message.
Starting the SF fields from message like response required by, subject, message text, works contracts and categories (i.e. Trade) are pre-filled with information from the message; attachments from the message are also attached to a new process (SmartFlow). The original activity and the newly started process (SmartFlow) are referenced with each other. I can even start multiple processes (SmartFlows) from one message / activity.
Receiving a response to the process (SmartFlow), I easily can access the initial message to update the sender about the result of this request.